The UPS Store #4432 (“we,” “us,” or “our”) operates The UPS Store #4432 located at 16850 Collins Ave Ste 112, 112, Sunny Isles Beach, FL 33160. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit our website or contact us — including through our chat widget.
1. Information We Collect
We may collect the following information:
- Name and contact information (phone number, email address, mailing address)
- Shipping and service inquiry details
- Communication preferences
- Information you send us through our chat widget
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and fulfill service requests
- Send order-ready notifications and shipment updates
- Share information about our products, services, appointments, and store notices
- Improve customer service
- Comply with applicable law
3. SMS / Text Message Communications
Types of Messages: When you opt in to receive text messages, you may receive:
- Order-ready notifications
- Order and shipment updates
- Information about our products and services
- Appointment reminders
- Store policies and notices
Message Frequency: Message frequency varies based on your activity and requests.
Message & Data Rates: Message and data rates may apply. Contact your wireless carrier for details.
Consent: Your consent to receive text messages is not a condition of purchase or receipt of any service.
Opting Out: You may reply STOP at any time to opt out of text messages. You will receive a confirmation of your unsubscribe status.
Help: Reply HELP for assistance, or contact us directly at (305) 944-7565 or Store4432@theupsstore.com.
🔒 SMS Data Protection — Important Notice
Mobile information, including phone numbers and SMS opt-in consent, will not be shared, sold, rented, or otherwise disclosed to third parties for their marketing or promotional purposes.
Information may be disclosed to service providers or subcontractors only to the extent necessary to provide supporting services, including customer communications infrastructure and message delivery. Such disclosures are subject to confidentiality obligations.
SMS opt-in data and messaging consent will not be shared with any third party for marketing purposes.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information:
- With service providers who assist us in operating our website and delivering communications, subject to confidentiality obligations
- As required by law, regulation, or legal process
- To protect the rights, property, or safety of our store, our customers, or others
5. Data Security
We implement reasonable technical and organizational measures to help protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date at the top of this page reflects the most recent revision. Continued use of our website constitutes acceptance of the updated policy.
7. Contact Us
Questions about this Privacy Policy? Contact us:
The UPS Store #4432
16850 Collins Ave Ste 112, 112, Sunny Isles Beach, FL 33160
(305) 944-7565
Store4432@theupsstore.com